Privacy Policy

Who we are and how to contact us

We are Direct Access Loan (Pty) Ltd, the owner and operator of www.directaccessl.com

directaccessl.com (owned and operated by Direct Access Loan (Pty) Ltd) is a business finance and cost savings matching platform for eligible South African businesses.

www.directaccessl.com reviews and compares finance matching options across loans, grants and investments, as well as savings matching options for business banking, foreign exchange and utility costs.

Direct access loan (Pty) Ltd (“we”, “us” and “our” in this privacy policy) is the data controller responsible for personal information processed by this website, and by the company.

Business’ refers to customers who use Direct Access Loan, or indirectly (“you” and “your” in this privacy policy).  Where a business is registered by an ‘Introducer’, the business must have provided permission to the ‘Introducer’ to act on it’s behalf prior to registration with Direct Access Loan.

It is most important that you read this privacy policy carefully so that you are fully aware of how and why we use your personal information. We do not knowingly collect personal information relating to children under the age of 18 – children under the age of 18 should not use our website.

support@directaccessl.com

Address: 21 Dreyer Street, Cape Town, South Africa, 7708.

You have the right to make a complaint at any time to the Information Regulator (London), the UK supervisory authority for data protection issues We would appreciate the chance to deal with your concerns before you approach the IRUK, so please contact us in the first instance.

Changes to this privacy policy

We reserve the right to amend or modify this privacy policy from time to time. This privacy policy was last amended on 26th June 2023.

Types of personal information we collect

Depending on the requirements of your business, we may obtain any of the following:

  • personal information, so that we can identify who you are (e.g. your name and your date and place of birth)
  • personal information so that we can contact you (e.g. your home address, your email address and your contact telephone numbers)
  • other more personal information so that we can help you with your business requirements (e.g. details about your health or criminal convictions/ offences – this data is known as “special category data” and we will only collect this data if the law allows us to do so)
  • behavioural and/or technical personal information (e.g. details about how you browse our website, and the devices and technology you use to browse our website).